Author: David Erik Nelson
Recent Posts
This installment of David Erik Neslon’s monthly column is Part 2 of a piece on his experience with AT&T customer service. Part 1 described his experience getting an unjustified customer service charge removed. And Part 2 analyzes the business model AT&T is using: stealing time from customers who steal time from their own employers. [Full Story]
In the February 2012 edition of his monthly column, David Erik Nelson writes about his experience with AT&T customer service. It’s long enough that we needed to break it into two parts. It includes a blow-by-blow description of his attempt to get an inaccurate billing charge rectified. This is Part 1. [Full Story]
In the January 2012 edition of his monthly column, David Erik Nelson writes about the idea that we need to deal with the problems in our own backyard – not offload them as problems into somebody else’s backyard. [Full Story]
In the December 2011 edition of his monthly column, David Erik Nelson writes about the economy of opinion. He analyzes the costs of expressing an opinion – in terms of actual capital and social capital. A highlight: Sharecropping for Facebook. [Full Story]
In this month’s edition of his regular column, David Erik Nelson writes about having a Bank of America-owned property as a neighbor. He compares that with the neighborliness of the protesters of the Occupy Wall Street movement. [Full Story]
This marks the first installment of a monthly column for the Chronicle to be written by David Erik Nelson on the general issue of Money and Time and what it’s actually like to be living in today’s society. This first installment lays out his deal – his wife is a schoolteacher, whose pay has been cut. So he’s writing a column for The Chronicle to make up the difference. [Full Story]