The new public input policy replaces an older policy that is described in the resolution as “out of date” and not consistent with the way that AATA currently uses public input for decisions on routes and fares, even though the older policy meets the minimum standards required in order to receive federal assistance.

The policy identifies “major” service changes as those affecting more than 25% of riders of a route, or more than 25% of the miles of a route. A “major” service change also include changes of multiple routes affecting more than 10% of riders or miles of the regular bus service system. The policy identifies “major” fare changes as any change to the base fare – that is, the full adult cash fare – or any change affecting the fare of more than 10% of fare-paying riders.

According to the new policy, notification of major service and fare changes is to be provided through email subscription, printed brochures, the AATA website, social media, posted notices at bus stops, press releases, specific notification of various organizations (housing, educational, civic, and social services, and senior, disabled and minority organizations), as well as other specific organizations that might have membership that would be affected (high schools and colleges, senior citizen housing, apartment complexes, libraries, government offices, recreation centers).

After notification, opportunity for public input will be provided through email, telephone, written letters, social media, and face to face. [.pdf of AATA public input policy on fare and route changes]

This brief was filed from the boardroom of the Ann Arbor District Library, where the AATA board holds its meetings. A detailed reported of the meeting will follow: [link]