A2: Retail

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Today’s Boston Globe Shelf Life column devotes a section to Borders new “multimedia” stores: “The concept has stirred debate. An editorial in Library Journal noted that the new Borders store in Ann Arbor, Mich., bears a striking resemblance to a library with the latest technology. Other critics have questioned the wisdom of offering online services easily accessible from a home computer. Borders appears to be betting on customers who want a little hand-holding on the technical front.” [Source]