John U. Bacon

For decades, students at Michigan football games were assigned seats, with the seniors getting the best ones. But last year, according to the Michigan athletic department, roughly a quarter of the 22,000 people in the student section were no-shows. So, athletic director Dave Brandon decided to switch the student section from assigned seating to general admission – first come, first seated – to get them to show up on time. Or, at all.

In fairness, growing student apathy is not unique to Michigan, nor is the move to general admission seating. And not all top programs allow every student who wants season tickets to get them, as Michigan always has.

Nonetheless, the students, who were accustomed to starting in the end zone as freshmen, then moving year by year toward mid-field, went ballistic. They gathered more than 2,000 signatures for a petition, and 1,500 “likes” for their movement on a Facebook page, just three hours after the announcement. In an admittedly unscientific poll conducted by The Michigan Daily, 85 people said they “love it” while 497 said they “hate it.”

Yes, some students can display a breathtaking sense of entitlement. And they won’t get much sympathy from the average fans, who have to pay two or three times more for their tickets, plus pay out a Personal Seat Donation – and that’s only after they get off a wait list, which costs another $500 just to get on it.

But before we bash the students too much, perhaps we should ask why they’re not showing up. Getting mad at your paying customers for not liking your product as much as you think they should, then punishing them for it, is probably not something they teach at Michigan’s Ross School of Business.

“Why didn’t the athletic department ask for any student input before implementing this?” asked Central Student Government president, and business school student, Michael Proppe. Good question.

But if the athletic director didn’t ask the students what they thought about the new policy, or why they arrive late or not at all, I have a few hunches. Because tickets are so expensive now, and games take so long, the current students didn’t go when they were kids – which is when you get hooked on watching the band flying out of the tunnel and the players touching the banner. No matter how tired or hungover we were in college, we wouldn’t think of missing those moments.

Of course, our habit formed because we knew the game was going to start at 1:05, every Saturday, for years. Now it could be noon, or 3:30, or 8 – and sometimes they don’t tell you when until a couple weeks before the game.

Why? TV, of course. Which is to say, money.

Back then, we also knew Michigan would be playing a solid opponent – every game. In Bo Schembechler’s 21 seasons, they played 59 regular-season games against non-Big Ten teams. How many were not from major conferences? Exactly one: Long Beach State, in 1987. The other 58 all played in what we now call BCS conferences – where the big boys play.

My freshman year, Michigan played all nine Big Ten opponents, and two non-conference teams. Central, Western, or Eastern Michigan? No, try 20th ranked Notre Dame on the road, and 12th ranked UCLA at home. My junior year, Michigan’s first two home games were against first-ranked Miami and 16th-ranked Washington. Think we got there on time?

Now they give us a steady diet of junk food football from lesser conferences, even lesser divisions, and expect us to pay steakhouse prices. Delaware State, anyone?

Back then, we knew we would be entertained with first-rate football and first-rate band music – and nothing else – because only two games per season were televised. No TV means no TV timeouts. In those few moments we weren’t watching football actually being played, we were listening to music actually being played, with the band treating us to cult classics like Bullwinkle and the Blues Brothers. And the entire event took less than three hours.

Now, every single game is televised, which means commercial breaks, which means games that push four hours, often in the cold. During those breaks, instead of live band music – which you can’t get anywhere else – they often give us recorded rock music, which you can get anywhere else. And now they’re replacing that with ads on the big-screen TVs.  Okay, the ads are for Michigan’s other teams, not toothpaste, but they don’t thrill any students I’ve met.

Some weekends the Wolverines don’t play at all, because after they added a 12th game, for still more money, the longer schedule requires off weeks, and also pushes the Ohio State game to Thanksgiving weekend. So long, out-of-state students!

Everything we could take for granted – the starting time, the schedule, the non-stop fun – the current students cannot.  The students aren’t leaving Michigan football. Michigan football is leaving the students.

Habits are hard to develop, but they’re easy to break. Instead of bringing back the elements that students used to get hooked on in the first place, Brandon increased student tickets by 23 percent.

“Even though they want to try,” Brandon told MLive.com, “no one can make a claim that we’re doing anything here that’s financially motivated. (Because) we’re not.”

So how, exactly, is a 23% price hike not financially motivated? Brandon says it’s to pay for Recreational Sports, but it all comes from the same pot of money that pays the director of a nonprofit department almost $1 million a year, and pays to replace Schembechler Hall, built in 1990 for $12 million, with something bigger, better and more expensive. They knocked it down this week. I’m guessing they did not tell the donors who wrote those large checks for Bo’s building that they intended to tear it down in 23 years.

Brandon says he simply wants the students to come early, and I’ll take him at his word. But some students are convinced he simply wants to run them off to make room for more full-paying fans, and his decisions – unwittingly, perhaps – have given them fodder for their conspiracy theories.

If Brandon is not answering to the past, is he focused on the future? After angering these students, does he think they’ll come back 10 or 20 years from now, at four times the price – and bring their kids, to keep the chain going?

I wouldn’t bet the Big House on it.

But Brandon is.

About the writer: Ann Arbor resident John U. Bacon is the author of “Bo’s Lasting Lessons” and “Three and Out: Rich Rodriguez and the Michigan Wolverines in the Crucible of College Football” – both national bestsellers. His upcoming book, “Fourth and Long: The Future of College Football,” will be published by Simon & Schuster in September 2013. You can follow him on Twitter (@Johnubacon), and at johnubacon.com.

The Chronicle relies in part on regular voluntary subscriptions to support our publication of columnists like John U. Bacon. Click this link for details: Subscribe to The Chronicle. And if you’re already supporting us, please encourage your friends, neighbors and colleagues to help support The Chronicle, too!

John U. Bacon

This week, the University of Michigan announced an increase in the cost of “seat licenses” for football season ticket holders.

Before I dive into what all this means, let me explain what a “seat license” is, because, if you’re a normal person, it won’t make much sense.

A “seat license” is a fee that teams make their fans pay just to reserve the right to buy the actual tickets. They call it a donation – which is a stretch, since every fan apparently decided to donate exactly the same amount, or lose our tickets. But that allows us to claim it as a gift to a state university, and a tax deduction.

It’s hard to call that honest. Thanks to the latest hike, it’s hard to call it cheap, either.

In fairness, Michigan was the last of the top 20 programs, ranked by attendance, to adopt a seat license program, in 2005 – even though Michigan always finishes first in attendance. And the seat licenses started gradually: $250 for the best seats the first year, then $500 the second. They were nice enough to spare the folks in the endzone.

But this week Michigan pushed the seat license for the top ticket up to $600 each, and even the folks in the endzone will have to pay $150 per ticket, just for the right to buy them. In the past decade, the total cost of my two tickets on the ten-yard line has more than tripled, to over $1,700. But my seats are no better, and the schedule keeps getting worse.

It makes you wonder how we got here.

I can remember on football Saturdays our parents giving us five bucks each, and that would cover a two-dollar student ticket, a hot dog, a coke, and a little plastic football to toss around outside the stadium at halftime. That finski made the Michigan football players the cheapest babysitters in town. We got hooked watching the band flying out of the tunnel, the players leaping up to touch the banner, and the little dogs, Whiskey and Brandy, nosing a soccer ball up and down the field at halftime. We fell in love with it all – and I couldn’t wait for football season to come around again.

When we became Michigan students, it never occurred to us that we wouldn’t go to every game we could. What else would you want to do?

Former Michigan Athletic Director Don Canham sold the experience – and we bought it. Canham was a great marketer, but what impressed me most was what he would not do for money: solicit donors, put advertising on the uniforms or in the stadium, charge for tours – or ask for a raise. He had already made millions in business, and didn’t feel the need to squeeze more from his alma mater.

The current athletic department now aggressively seeks donors and corporate sponsors. It has brought advertising back to Crisler, in a big way, and has started sneaking advertising into the once-pristine Big House, too. They now charge to host corporate events, wedding receptions, and even school tours, which had been free since the Big House opened in 1927. Heck, until a few years ago, they didn’t even lock the gates during the week.

Michigan’s not alone, of course, and they will tell you it’s the cost of doing business – but what business, exactly? When current Athletic Director Dave Brandon said on “60 Minutes” that the “business model is broken” – what he failed to grasp was that it’s “broken” because it was never intended to be a business in the first place. After all, what business doesn’t have to pay shareholders, partners, owners, taxes, or the star attractions, the players and the band?

From its inception over a century ago, the athletic department’s goal was simply to be self-sustaining. They exercised a balance between meeting the financial needs of the athletic program, and restraining themselves from becoming a simply-for-profit professional team. But the goal now is more, more, more, with no limits in sight – but for what?

Skyrocketing salaries, for starters. In 1969, Bo Schembechler came to Michigan for $21,000. Today Brady Hoke receives $3.25 million a year – 155 times more than Bo received his first season – and Hoke is still a half-million dollars behind Iowa’s Kirk Ferentz.

When Bill Martin reluctantly accepted the job of athletic director in 2000, he insisted he be paid a dollar his first year, and his second, before agreeing in his third year to the middling rate of about $300,000. Like Canham, Martin had become a multi-millionaire businessman, and didn’t want to be a burden to his alma mater. He later turned down the president’s offer to double his salary, and declined all bonuses, while removing all advertising from Crisler Arena.

His successor, Dave Brandon, served as the CEO for two Fortune 500 companies, and is worth well over $100 million. His salary at Michigan is fast approaching a million dollars, including bonuses. For the first time in Michigan’s long history, the athletic director makes more than the president.

The people behind our current “business model” count on our boundless passion for Michigan football to keep us coming back – and they know how to exploit it. But my passion is for the players and the band and the tailgaters who will give just about any passerby a hot dog and a beer, simply for the asking. My love is not for the money-changers trying to turn a buck on every facet of our fun.

I might not be alone. For the first time since Bo got here in 1969, when attendance started growing every year, you’re starting to see the trend go the other way. Some games this year you could see thousands of empty seats, most of them in the student section, and I have a theory as to why.

Walk around Michigan Stadium, and you won’t see many kids. How many parents want to shell out a few hundred bucks for what is now the most expensive babysitter in town? Better to leave the kids at home, bring your business associates, and call it a tax deduction.

When these kids become college students, they are not addicted to Michigan football the way we were. Many of them could take it or leave it – and they proved it this fall.

But none of this solves my problem, the same one thousands of longtime fans are facing: Will I shell out $700 for my two seat licenses? Yeah, I probably will. And they know it.

But for the first time since I plunked down two bucks for a student ticket 40 years ago, I feel less like a loyal fan, and more like a fool. And that doesn’t feel good.

This might be the dawn of a new era – or the dusk of an old one.

About the writer: John U. Bacon is the author of “Bo’s Lasting Lessons” and “Three and Out: Rich Rodriguez and the Michigan Wolverines in the Crucible of College Football” – both national bestsellers. His upcoming book, “Fourth and Long: The Future of College Football,” will be published by Simon & Schuster in September 2013. You can follow him on Twitter (@Johnubacon), and at johnubacon.com.

The Chronicle relies in part on regular voluntary subscriptions to support our publication of columnists like John U. Bacon. Click this link for details: Subscribe to The Chronicle. And if you’re already supporting us, please encourage your friends, neighbors and colleagues to help support The Chronicle, too!