First Public Meeting on Bus Fare Proposal

Additional public meetings on Feb. 17, 19, 26
AATA's manager of community relations, Mary Stasiak, talks with a frequent passenger on route No. 2.

AATA's manager of community relations, Mary Stasiak, talks with a frequent passenger on route No. 2.

On Tuesday afternoon, representatives of the Ann Arbor Transportation Authority were on hand at the downtown branch of the Ann Arbor District Library to meet with members of the public to talk about a proposed fare increase. The AATA board will likely consider the proposal at its March 18 meeting. If passed by the AATA board, the first phase of the two-phase plan would take effect in May 2009, raising the basic fare from $1 to $1.25.  In May 2010, it would climb another 25 cents to $1.50 [details on the proposed fare increases].

The lower level multipurpose room at the library can accommodate more than a hundred people, but in the course of the two-hour meeting, only around ten members of the public stopped by – some arriving well after the meeting started, and some leaving somewhere in the middle. In that regard, the meeting was like a public bus: it left the station at its scheduled time with some passengers, took additional riders on board along the way, and let some of them off before the route was finished. But one could ask the same question about the meeting that is frequently asked about the bus system: Why does the AATA run some buses that appear to be mostly empty?

In the course of the mostly informal conversation that unfolded Tuesday afternoon, Phil Webb, who is the controller at AATA, provided part of the answer to the empty buses question: Passengers need to be able to rely on the bus showing up every day and every time it’s scheduled to be there, even if on some days at some times the ridership is reduced. As for the public meetings, they’ve been scheduled as well, and the public relies on the AATA keeping to that schedule.

A second  meeting will be held on Tuesday, Feb. 17 from 6-8 p.m., also in the multipurpose room of the downtown Ann Arbor library, 343 S. Fifth Ave. In Ypsilanti, hearings will be held at the City of Ypsilanti Council Chambers, One S. Huron St., Ypsilanti on Thursday, Feb. 19 from 4-7 p.m. and Thursday, Feb. 26 from 1-3 p.m. [confirm dates].

Phil Webb, controller for AATA.

Phil Webb, controller for AATA.

If the meeting was like a public bus, then it left the station with Mary Stasiak, manager of community relations for AATA, at the wheel.  She gave some background on the proposed fare increase. Simply put, without it the AATA would face a structural deficit. That is, expenses would begin to exceed revenues. So where does the AATA get its revenue?  Stasiak explained that  79% of AATA revenue comes from a combination of federal, state, and local taxes.  Fares account for the remaining 21%. But fares for door-to-door paratransit services, which the AATA is required by the Americans with Disabilities Act to provide wherever it operates fixed-route service, cover only 12.8% of the cost of operating the service, said Stasiak.

Free Bus Rides for Seniors?

Part of the AATA paratransit service offerings includes the senior taxi program (Good as Gold), which currently offers $2 taxi rides with advance notice ($3 same day) to those 65 and older.  The current fare proposal is to make rides for seniors free on fixed-route service (the regular bus). But the idea that senior citizens could ride the bus for free was not met with support from one senior attending the meeting on Tuesday. From a woman who retired to Ann Arbor and does not own a car: “To me it seems completely outrageous that I could ride a bus all over the place and not pay anything for it! I think you’re too cheap!”

It emerged during the ensuing conversation that part of the strategy behind these free rides is an attempt to brake the demand for the senior taxi program, which has risen over the last three years, and could easily triple, said Stasiak, as the population ages. Webb said that the idea was to save money by offering free fares to seniors on the regular bus. It’s less expensive for the AATA to provide a free ride on the bus than to charge $2 for door-to-door taxi service.

For the car-free retiree, it was a question of being able to use the fares that seniors paid for their bus rides to help fund expanded service times to evenings and weekends. She said that the last bus out of downtown left at 10:18 p.m., which made it difficult to take the bus home from a typical performance at Hill Auditorium.

Fare Levels and Elasticity of Demand

Although the question of the effect of fare prices on ridership was raised at Tuesday’s meeting, it was not discussed at an economist’s level of detail. Taking his turn at the wheel of the “meeting bus,” the  gentleman who raised the question (a frequent No. 2 bus rider, along with his wife) said he recalled the notion from courses in economics he took 60 years ago. The basic idea of  elasticity of  demand is that given a certain number of people riding the bus, it’s possible to calculate a fare price that would fund the bus system operations with fares alone. And based on the current percentage of operations covered by fares (20%), that fare price for AATA would need to quintuple to $5 per ride. But at $5 it wouldn’t be reasonable to take the current level of demand for bus rides as indicative of demand when rides are priced at $5. Demand at that price could reasonably expected to drop.

Transportation-themed art adorned one of the walls of the lower level multipurpose room at the Ann Arbor District Library's downtown location, where the fare increase proposal meeting was held.

Transportation-themed art from Ann Arbor Public Schools students adorned one of the walls of the lower level multipurpose room at the Ann Arbor District Library's downtown location – where the fare increase proposal meeting was held.

But as Webb explained, it’s simply not expected that public transit like AATA’s bus system can be funded by fares alone. While reducing fares could increase ridership, possibly increasing revenues overall (more rides at a cheaper price could mean more revenue than fewer rides at a higher price), increased ridership can mean increased costs. If demand increases to a point where an additional bus needs to be added to a route, for example, the increased revenue from fares is balanced against the increased expense of adding an extra bus.

However,  the No. 2 bus rider noted that there was far more capacity in the system than was currently being used, and thus, what he wanted to know was this: What’s the capacity of the bus system, and at what relative capacity might the system be able to fund itself? Otherwise put, “If you filled every bus at every time, would you break even?” Webb clarified that in the transit industry, the notion of capacity isn’t what’s used so much as a statistic called the “passengers per service hour.”  System-wide, AATA operates at 31 passengers per service hour.

Aside: To get an idea of how the passengers per service hour relates to system capacity in layman’s terms, it’s useful to consider two scenarios that could reasonably be seen as “filling every bus at every time.”  Scenario A: A full bus departs Blake Transit Center, heads to its end destination at Ypsilanti Transit Center. Along the way, nobody gets off the bus. Nobody is standing at any of the stops along the way. At the final destination, everybody disembarks. Scenario B: A full bus departs Blake Transit Center, heads to its end destination at Ypsilanti Transit Center, and at the first stop everyone gets off the bus, and one busload of passengers who were waiting at that first bus stop board the bus. At each subsequent stop the same thing happens. In both cases, the whole time the bus is on the road, every seat is filled. Both have the system at “maximum capacity.” Yet in Scenario B, the passengers per service hour stat is much greater than in Scenario A – greater by a factor equal to the number of stops along the way.

Who Rides Free – Sponsored Fares

Tom Partridge, a name familiar to Chronicle readers as a frequent speaker at public meetings, boarded the “meeting bus” after it had left the main station. When he took his turn at the wheel, he steered it down a familiar road, focusing on the importance of  countywide transportation accessible to everyone. He also objected to the proposed fare increase for taxi rides for seniors and disabled people. (Under the proposal, both categories of taxi rides arranged with advance notice would rise from $2 to $3 by 2010; rides arranged the same day would rise from $3 to $4).  He called the fare increase for seniors and disabled people “inherently discriminatory.”

Partridge contrasted these fares for seniors and disabled people with the M-Card and go!pass programs, which allow University of Michigan staff and students, as well as employees of participating downtown businesses, to ride AATA buses at no cost to themselves. Stasiak and Webb pointed out that the fares for these people are not free but rather are “sponsored” – either by UM or by the Downtown Development Authority. In the case of the M-Card program, said Webb, the  2.1 million M-Card rides (drivers record each ride by pressing a button) are sponsored through a combination of a cash payment  of $700,000 per year made by UM to AATA, plus a federal grant to UM of $1.1 million. The $1.8 million works out to 87 cents paid per M-Card ride. System-wide, said Webb, the amount actually paid per ride averages 71 cents.

The arrangement between AATA and UM expires in August 2009. It’s currently being negotiated, with the first meeting between representatives of the organizations having already met, Webb said. Webb is helping to represent AATA in those negotiations.

The Expense Side of the Equation

The topic of negotiations was also a part of Tuesday’s meeting in connection with AATA’s expenses. While most of the conversation focused on fares and the revenue side of the structural deficit that Stasiak said AATA would face without increased fares, she also highlighted some ways that AATA had addressed the expense side. One major step was the recent successful negotiation of union contracts, which resulted in changing the health insurance carrier, and  higher co-pays for health insurance, with an overall savings of 14% on health insurance premiums.

The effective management of expenses, Stasiak said, was reflected in the 2009 budget, which kept the 2008 budget’s same level for operating expenses.

Waxing Poetic about AATA Buses

The handful of people who  came to the meeting and spoke were, by and large, quite enthusiastic about Ann Arbor’s buses. One woman, who was there with her walker at the start of the “meeting bus” ride and stayed to the finish, said, “I love Ann Arbor’s buses.” What’s that love based on?  She said she rode every route the AATA offers except for three of them (No. 14, No. 13, and No. 3). And even though she allowed that in the wintertime the bus sometimes runs behind, she said, “It does come. I know it’s going to come.”

Another passenger who boarded the “meeting bus” as it was nearing its final destination was Erica Dunham, who asked if the possibility of monetary assistance for AATA had been solicited from private corporations – energy companies and financial institutions. The only instance that Stasiak and Webb could recall was many years ago when someone had donated money to subsidize service in Scio Township to a housing development off Jackson Road. Dunham expressed her support by waxing literally poetic, reading aloud some stanzas she’d crafted, which concluded: “It all adds up to bringing our community/ Success, respect, equality and unity.”

In Ann Arbor, it would seem, there’s a poetry-bus connection.

Section: Govt.

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10 Comments

  1. By Jeff Irwin
    February 11, 2009 at 3:05 pm | permalink

    I’m looking out my front window, and nobody is on my road. In fact, I don’t expect anybody to drive down it for at least a few minutes. In the middle of the night, the situation is even more stark. There are empty roads all over town.

    The point of my observation is that we often hear complaints about empty buses. However, we rarely hear complaints about empty roads and parking lots. With both roads and buses, you need them only when you need them and the art of predicting and serving those needs is important and complicated. I think AATA does an excellent job in this area.

    As a society, we subsidize all sorts of transportation infrastructure. Mostly, these subsidies come in the form of roads. These investments connect people and goods, making all sorts of merriment possible. Bus routes are similar investments, although much less supported by our tax dollars.

    On a more mundane note, it is also important to remember that on a well used bus route, the bus is usually empty at the beginning/end of its run.

    I often ride the 4 and 5. These routes are VERY well used. Mostly, this is because these routes are critical connections between Ann Arbor and eastern Washtenaw County. I have seen people left at stops because the bus is literally jammed full with passengers. The point is, we need more routes, more buses and more public transit connecting Ann Arbor and the region.

  2. February 11, 2009 at 4:03 pm | permalink

    Jeff:

    I would urge you to ask the AATA about their statistics (which they must gather, I would hope) about buses that do not stop at stops where there are passengers because the bus is full. I would love to get the time of day and route information for every time over the year that this happens, so that the schedule I produce can have a red star by those time points saying “bus may be full”.

    I’ve never seen it on the 5, which I usually get on downtown, but I’ve heard stories of the inbound 2 leaving people behind in Lower Town coming in full of people from the stops it picks up on Plymouth Road.

  3. By Jeff Irwin
    February 11, 2009 at 6:47 pm | permalink

    Good idea. The stop that stands out is the #4 at Washtenaw and South University. In my experience, the bus still stops but just a few people are able to get on – leaving some behind. What we need are “pushers.”

    I am completely kidding, but in major cities in other countries – Japan stands out in my memory – they have transit employees called pushers. Their job is to stand on the platform and push people into the trains. I think this is hilarious and wonderful in the abstract, but probably less than pleasant in reality.

  4. By Vivienne Armentrout
    February 11, 2009 at 8:58 pm | permalink

    Excellently put, Jeff. (The first comment especially.)

    I think there is already some very good math, which I don’t know, to explain the need for some voids in any system and suspect it is related to fluid dynamics. Nothing can operate at full capacity at any time, let alone most of the time. It becomes a gridlock. I recall that for parking structures, 80% capacity is considered full. Otherwise you are continually circling to find that last parking spot. Or you have to be pushed onto the bus.

  5. By Steve Bean
    February 12, 2009 at 2:31 am | permalink

    “Webb said that the idea was to save money by offering free fares to seniors on the regular bus. It’s less expensive for the AATA to provide a free ride on the bus than to charge $2 for door-to-door taxi service.”

    The proposal is based on the assumption that customers would switch from using the taxi service to riding the bus in response to the proposed rate changes. Is there any basis for that assumption? If so, what percentage are expected to make the shift? The proposal would give discounts to some who can afford to pay full price and some who wouldn’t shift to an inadequate alternative service. The (apparently) unknown value is the magnitude of “some”.

    Regardless of that value, if those individuals can afford $2 for door-to-door service, and AATA believes that they would be adequately served by the bus instead, they can clearly afford the standard fare. If, on the other hand, they wouldn’t be adequately served by the bus service, then AATA would not be meeting their needs even with a free ride.

    Therefore, the logical policy (“to save money”) would be to charge customers a higher rate for the taxi service, in order to (better) cover costs, and standard fare for bus service, unless they can demonstrate a financial need for a reduced fare for either service. Under such a policy the customer would get the appropriate level of service that they require for a “fair” price, according to their ability to pay, and the system would be fiscally responsible.

    It’s also not clear why the taxi service is offered for a fixed rate rather than by the mile, which is a similarly illogical exception.

    As more of the population reach 65 years of age, the best way for them/us to have efficient mobility is to live close to necessary services and on transit lines. It’s also in everyone’s interest to support increased bus service (i.e., both higher frequency and new routes) to meet demand as it arises. Speaking of which…

    “If demand increases to a point where an additional bus needs to be added to a route, for example, the increased revenue from fares is balanced against the increased expense of adding an extra bus.”

    That’s only one possibility and an extreme example of an unnecessary response. Demand could increase at a higher rate on lower-ridership routes or service periods without requiring the addition of buses. To whatever extent ridership increased on buses that weren’t already full, no significant increase in expenses would result. To whatever extent that full buses had increased (unmet) demand, no increased expense would be incurred until the decision was made to increase service frequency (i.e., “add a bus”.) This would presumably be decided in response to customer/public request for increased service, which would likely correspond with a greater willingness to pay for the added service. Alternatively, riders might be content to live with the level of service for the current fare, knowing that, eventually, the bus “is going to come.” If demand then decreases as a result, an increase in service wouldn’t be “needed”.

    Not raising (and perhaps decreasing) the standard fare deserves more consideration. (And I haven’t even gotten into externalities of SOV driving or subsidies for roads and parking.)

  6. February 12, 2009 at 2:20 pm | permalink

    Steve -

    Door to door service at $2 is not a perfect substitute for fixed ride service at any price. Some people will move some trips from one to the other based on price, but convenience, availability of routes, and timeliness of the services so that you can meet appointments are going to make a difference too. And some people will have to take $2 fixed ride services instead of free bus rides even if they could make it to where they are going on time because they can’t figure out the bus schedule to do what they need to do.

  7. By Steve Bean
    February 12, 2009 at 2:28 pm | permalink

    I don’t understand your first sentence, but it sounds like you agree with me, Ed, that AATA is making a big assumption that free bus rides for seniors will result in a significant decrease in their taxi use.

  8. February 12, 2009 at 4:45 pm | permalink

    Let me clarify, Steve, because I don’t understand what I wrote down either.

    Some people will ride the bus more because it’s free. This might actually end up being quite a few people, if only because the difference between free and $0.25 is huge as far as deciding what to do, and people who can ride for free will take more shorter rides without concern for cost.

    Some people can’t ride the regular bus service at any price, and will take fixed ride regardless, to the limit of their ability to pay for it; they will be hurt by this.

    Some people will ride the bus as much as they did before, and use the money they didn’t spend on the same amount of fixed ride service, and be unaffected overall. Indeed they might save so much money that they have more for taxi service too and have more demand for that than before.

    The comments I heard on the bus yesterday were from people who rode the bus regularly who were going to be late for an appointment because their bus was going to be more than 15 minutes late on the route. Sometimes that’s OK, but sometimes it isn’t.

  9. February 13, 2009 at 1:59 pm | permalink

    “System-wide, AATA operates at 31 passengers per service hour.”

    I guess that must be per bus? So that means on average 31 people board each bus in an hour?

  10. February 14, 2009 at 12:37 am | permalink

    You can get all of the transit stats you’d ever want from

    http://www.ntdprogram.gov/

    which has uniform reporting from all transit systems receiving federal support in the county.